Terms and Conditions
WEBSITE TERMS & CONDITIONS
Effective Date: January 2026
Last Updated: January 2026
1. Agreement to Terms
These Terms & Conditions (“Terms”) govern your use of:
Operated by Melmos Dog Treats Limited, LLC (“Company,” “we,” “us,” or “our”).
By accessing or purchasing from our websites, you agree to be bound by these Terms.
If you do not agree, you must not use our websites.
2. Eligibility
You must be at least 18 years old to use our websites or make purchases.
Our websites are not directed to children under 13.
3. Products & Descriptions
We sell natural, small-batch pet treats and related products.
We strive for accurate product descriptions. However, we do not warrant that product descriptions or other content are error-free, complete, or current.
Because our products are handmade and use locally sourced ingredients, slight variations may occur.
4. Orders & Acceptance
We reserve the right to:
Refuse or cancel any order
Limit quantities
Correct pricing errors
Cancel suspected fraudulent transactions
Order confirmation does not guarantee acceptance.
5. Pricing & Payments
All prices are listed in U.S. dollars unless otherwise stated.
Payments are processed securely through:
Stripe
PayPal
Venmo
Square
We do not store credit card information.
6. Shipping & Delivery
Shipping times are estimates and not guarantees.
We are not responsible for:
Carrier delays
Incorrect shipping addresses provided by customers
Lost packages after confirmed delivery
See our Shipping Policy for full details.
7. Returns & Refunds
Please review our Refund & Returns Policy for full details.
Due to the nature of pet food products, certain items may not be eligible for return.
8. Intellectual Property
All content on our websites — including logos, branding, text, product names, images, and designs — is the exclusive property of Melmos Dog Treats Limited, LLC.
You may not reproduce, distribute, or use our content without written permission.
9. User Accounts
You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to terminate accounts for:
Fraud
Abuse
Violation of these Terms
10. Limitation of Liability
To the fullest extent permitted by law:
Melmos Dog Treats Limited, LLC shall not be liable for indirect, incidental, special, or consequential damages resulting from use of our websites or products.
Our total liability shall not exceed the amount paid for the product in question.
11. Pet Health Disclaimer
Our treats are made with wholesome ingredients; however:
Always consult your veterinarian before introducing new foods.
We are not liable for allergic reactions or individual pet sensitivities.
Products are not intended to diagnose, treat, cure, or prevent disease.
12. Indemnification
You agree to indemnify and hold harmless Melmos Dog Treats Limited, LLC from any claims arising from misuse of our products or violation of these Terms.
13. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted with a revised date.